Viewing File: /usr/local/cpanel/whostmgr/docroot/templates/support/create_support_ticket/views/processingView.ptt
<div id="processingView">
<!-- This alert needs to be outside of the .bootstrap-container so that its width matches other alerts -->
<cp-alert type="danger" id="processing-error" ng-if="processingError">
<span ng-bind-html="processingError.message"></span>
<span class="processing-error-actions">
<span class="processing-error-text">[% locale.maketext('We cannot proceed with this automated tool. You must continue the ticket creation process within the [asis,cPanel Customer Portal].') %]</span>
<button id="processing-error-bypass-button"
target="tickets"
class="btn btn-primary"
title="[% locale.maketext('Transfer to the [asis,cPanel Customer Portal] to finish your support request …') %]"
ng-click="openTicketWizard()">
[% locale.maketext('Complete your support request') %] <span class="fas fa-external-link-alt"></span>
</button>
</span>
</cp-alert>
<div class="bootstrap-container">
<div class="row ng-hide" ng-show="ui.showTsa">
<div id="tos-verification">
<span class="col-xs-1">
<span id="log-tsa-icon"
cp-processing-icon
class="pull-right flip text-center processing-icon"
ng-model="work.states.logTsa"></span>
</span>
<span class="col-xs-11"
ng-class="{ emphasize: work.states.logTsa > 0 }">[% locale.maketext('Recording that you accepted the Technical Support Agreement …') %]</span>
</div>
</div>
<div class="row">
<div id="initialize-request">
<span class="col-xs-1">
<span id="init-request-icon"
class="pull-right flip text-center processing-icon"
cp-processing-icon
ng-model="work.states.initializeRequest"></span>
</span>
<span class="col-xs-11"
ng-class="{ emphasize: work.states.initializeRequest > 0 }">[% locale.maketext('Initializing your support request with [asis,cPanel] …') %]</span>
</div>
</div>
<div class="row ng-hide" ng-show="ui.showAccess">
<div id="authorize-support">
<span class="col-xs-1">
<span id="log-authorize-support-icon"
cp-processing-icon
class="pull-right flip text-center processing-icon"
ng-model="work.states.logAuthorizeSupport"></span>
</span>
<span class="col-xs-11"
ng-class="{ emphasize: work.states.logAuthorizeSupport > 0 }">[% locale.maketext('Authorizing [asis,cPanel] Support to access this server …') %]</span>
</div>
</div>
<div class="row ng-hide" ng-show="ui.showAccess">
<div id="start-ssh-test">
<span class="col-xs-1">
<span id="start-ssh-test-icon"
cp-processing-icon
class="pull-right flip text-center processing-icon"
ng-model="work.states.startSshTest"></span>
</span>
<span class="col-xs-11"
ng-class="{ emphasize: work.states.startSshTest > 0 }">[% locale.maketext('Starting [asis,SSH] connection testing …') %]</span>
</div>
</div>
<div class="row">
<div id="transferring">
<span class="col-xs-1">
<span id="log-authorize-support-icon"
cp-processing-icon
class="pull-right flip text-center processing-icon"
ng-model="work.states.transferring"></span>
</span>
<span class="col-xs-11"
ng-class="{ emphasize: work.states.transferring > 0 }">[% locale.maketext('Transferring you to the [asis,cPanel Customer Portal] …') %]</span>
</div>
</div>
<div class="row ng-hide" ng-show="work.states.transferring == 2 && !isPopupBlocked">
<div class="col-xs-12">
<div id="transferring-note"
class="alert alert-info">
<span class="glyphicon glyphicon-info-sign"></span>
<div class="alert-message">
<strong>[% locale.maketext('Note:') %]</strong>
[% locale.maketext('Your ticket is not submitted until you enter the ticket information in the [asis,cPanel Customer Portal] window.') %]
</div>
</div>
</div>
</div>
<div class="row ng-hide" ng-show="isPopupBlocked">
<div class="col-xs-12">
<cp-alert id="popup-blocker-info" type="info">
<p>[% locale.maketext('We have gathered your server’s information for [asis,cPanel] Support. Click the button below to fill out the rest of your ticket.') %]</p>
<button id="bypass-blocker"
target="tickets"
class="btn btn-primary"
title="[% locale.maketext('Transfer to the [asis,cPanel Customer Portal] to finish your support request …') %]"
ng-click="openTicketWizard()">[% locale.maketext('Fill out your support request.') %] <span class="fas fa-external-link-alt"></span></button>
</cp-alert>
</div>
</div>
</div>
</div>
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